Serve as the primary contact for customers while coordinating print projects from estimate through production and delivery with accuracy, professionalism, and attention to detail.

Responsibilities

• Manage customer print orders and production schedules
• Communicate project specifications, timelines, and updates to customers
• Coordinate workflow with prepress, pressroom, bindery, mailing, and shipping departments
• Prepare and review job tickets for accuracy
• Maintain strong customer relationships through responsive service
• Assist with sourcing apparel and promotional products as needed
• Support direct mail projects and related production coordination
• Manage multiple projects in a fast-paced environment

Qualifications

• Minimum 2 years of experience in the printing industry
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Exceptional work ethic and reliability
• Ability to manage deadlines and multiple priorities
• Experience with apparel sourcing, promotional products, or direct mail a plus